The Indian Ministry of Railways has unveiled “SwaRail”, a new SuperApp designed to offer all rail services on a single platform.
Developed by the Centre for Railway Information Systems (CRIS), this application integrates previously scattered functions in different apps.
Services offered include:
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- Purchase and management of tickets.
- Purchase of platform tickets.
- Management of parcels and freight services.
- Train and PNR (Passenger Name Record) queries.
- Assistance to users through Rail Madad in lodging complaints or making suggestions.
- Ordering food on board trains.
The app also introduces innovative features such as single sign-on and a simplified registration process.
Currently in beta testing, SwaRail will soon be available to all users on the Google Play Store and Apple App Store.